Direction: Arrange these options to form an anwer to a complaining message. Each option should be used only once. A. I hope you can understand. B. Thank you for choosing our company.C. But we will send you a special gift as compensation and we will enhance the training of our employees to offer better and more comfortable services. D. I’m sorry about your broken luggage and the impolite treatment from our manager on duty. E. I’m afraid that what you can get is just a new bag because we have our regulations and our policy.